Due date on backlog shows 1 day earlier than actual due date on the ticket

Nicolas Sannier April 6, 2021

When we set up a due date in the issue itself, the due date on the backlog dashboard shows 1 day earlier than the actual due date. 

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2021

Hello @Nicolas Sannier ,

Thank you for reaching out to Atlassian Community!

Testing on my local site, I was able to replicate the same issue. 

I can see that you have only Jira Core on your site, so the issue is happening on a Business project.

Screen Shot 2021-04-23 at 11.10.51.png

This issue was reported as a bug and our dev team is already working on a fix:

Please, click on “This affects my team” and also watch to receive updates about the fix.

Kind regards,
Angélica

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 23, 2021

Thanks Angélica!!

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Nicolas Sannier April 23, 2021

Thank you both! 

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Nicolas Sannier April 6, 2021

Hi John, please see attached. The ticket due date is October 28 but dashboard shows October 27.Due Date on Dashboard.PNGDue Date on Ticket.PNG

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 8, 2021

Very strange - I would put in a support ticket with Atlassian:

https://support.atlassian.com/contact/#/

Nicolas Sannier April 22, 2021

It is on the free cloud service so I cannot submit any tickets, I can only use the community page. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2021

Okay - let me see if I can get someone from Atlassian to take a look at it. 

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Nicolas Sannier April 22, 2021

Thanks a lot John! 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 6, 2021

Hi Nicolas - can you share some screen shots of both? 

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