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Two questions I'm needing some assistance with please.
1. I have set up four custom fields in my company-managed JWM projects to show participants of a task (participant #1 through to #4).
I am wanting to create a rule to email users who have been added as participants but for the life of me can't make it work.
2. I'm trying to create a rule to send an email to task assignees the day before (or day of) a task due date. I get so far until i try to publish and it states:
Please can someone give me the JQL?
Anytime i enter something like [duedate < now() and resolution is empty] or dueDate >= startOfDay AND <= endOfDay it tells me the same error message:
Error in JQL Query: Expecting either a value, list or function but got ')'. You must surround ')' in quotation marks to use it as a value. (line 1, character 14)
I seriously can't believe how complex it is to get simple email notifications set up for field changes or due date approaching - it's wild it's so complex!
Thanks in advance,
Try: project = ABC and duedate < startOfDay() and statusCategory != Done
Validate the query before you save so that you know you don't get an error, even if it returns 0 issues. Then you should be able to publish.