A third alternative to required fields.

[Peter Lloyd]

Hi,
I've been working with Dynamics CRM for many many (too many) years and am finding new tools to do things in a better way. Frankly, I'm in danger of becoming an advocate for Jira Work, it fits so many of my use cases.

Yet there are things that I miss.

In my Microsoft world I have fields, and required (not null) fields, but there's a third thing, which is 'Business recommended'. Which serves 2 purposes...

Firstly, it hi-lights a UI element in an incomplete field but does not enforce filling it in before saving and secondly it allows some management metrics to report against; when a recommended field if not filled it's quite likely that the action is not process compliant.

Before I raise this as a feature request, have I missed something? Does this functionality exist already in another form?

I've got other things too, but one at a time eh :)

[Rune Rasmussen]

To the best of my knowledge you only have mandatory and optional fields in Jira.

One way to sort of achieve something maybe a bit similar would be to have automation send an e-mail to the Issue reporter if they haven't filled in the recommended fields.

The only other alternative I can think of, that doesn't involve looking for a 3rd party application, would be to cook up a Form in Jira Service Management, but depending on your specific use case that may not be viable.