why the tickets will be moved to future sprint automatically even if the sprint completed

Juan Wang March 12, 2024

I have confirmed that all the tickets under a sprint have been in 'Completed' status. And then I marked the sprint completed.

But always found that all the completed tickets would be moved into future sprint automatically. 

Does anyone know why?

 

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Marc Koppelaar
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March 12, 2024

Hi @Juan Wang 

The final state of your workflow used for the issues in the sprint has to be represented in the last column of the sprint board.

Otherwise the issues will not considered to be burned (done) in hte psrint

Juan Wang March 12, 2024

Thank you for your help! Solved now

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Nitin Rustagi March 12, 2024

The status should be in Done status. Pls check your workflow

Matt Parks
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March 12, 2024

When it comes to determining whether an issue is considered to be completed in a particular sprint, the name of the status doesn't matter. As @Marc Koppelaar pointed out in the previous reply, if the issue is in a status that is represented on the rightmost column of the board, it is considered 'complete' when the sprint is completed. If it is in a status represented in any other column, it is not.

edit:  Status Category also doesn't matter.

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Juan Wang March 12, 2024

Thank you Guys! Problem solved!!

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