Hi @sean jin ,
welcome to the Atlassian community!
Please provide us more information about the error message. BTW, my suggestion is to take a look to the following troubleshooting article https://support.atlassian.com/atlassian-account/docs/troubleshoot-login-issues-with-your-atlassian-account/
Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...
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