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which config. shall be done in the Symantec Antivirus to allowing remote access to Jira server?

The remote access via web browser does not work when Symantec antivírus is enabled. Which configurations shall be done in order to allow this comunication (e.g.: ports and protocols to be allowed).

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Answer accepted

We have found a solution: in the firewall window of Symantec Manager, under policies, we have created a new rule to allow ports 50000 - 60000 (remote) and 8080 (local). 

1 vote 

As the Atlassian team and community not suggesting to use semantic anti virus on servers. please try for other anti-virus tools 

Hi, we have found a solution for this. It is in my next comment.

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