Hi @Mohammad Al-Hariri ,
Good Day …!
Someone from community raised same kind of concern. please look below thread. it may helpful.
I am getting the same error as Mohammad, no one in my company can create an issue of any type for any project through the UI. We are using premium cloud version.
I have logged a P1 incident as we are in a very critical time and need our customers to be able to log service desk tickets.
The article referenced is about the api.
I also tried to clone a ticket and got Can't clone this issue. Single value custom field type must extend JisDualWriteSingleValueCFType
Something is seriously broken.
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