user management is available in jira cloud?

Lets suppose I start a Project "XYZ" on jira cloud with 10 users namely A,B,C,D,E,F,G,H,I,J.

After 2.5 months we want to deactivate user "E" and want to add new user "K".

Is this possible ?  We still have 10 active users and 1 inactive user with my project.

In this case we will be charged for 10 users or 11 users. Pls confirm.

Bottom of the line is .... I want a jira cloud project with 10 floating users ? is this possible ? or 10 users which are provided by jira are static and we cannot change that at any point of time later. Pls clarify



1 answer

0 vote

Hi Kenvish,

Only your active users will be included in your license count. You can see which users are currently being counted by going to Application Access in your User Management.

I hope this helps!

Kind regards,


Much Thanks  Shannon Spaniol for your quick and informative response !

This helps !



Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

56 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot