uploaded image (system field) data(image format) should display in email notification when the ticket is created.
could anyone suggest me on this plz.
Hello bhavani,
Welcome to Atlassian Community!
When creating a ticket in Jira Software and an image is uploaded, it will show the name, time, and image format, so I'm not sure I understood correctly your question.
Can you please give us more details about the issue you are facing?
Regards,
Angélica
Hi angelica,
Thank you for your response,
we have to develop a requirement that...,
there is a uploaded image system field/or attachments field which can upload images when creating a ticket
Generally when we create issue we get a notification mail with details so, along with that photo has to come in mail
how should i develop this requirement...
In your screenshot attachments field having the image file name right.
instead of that i need the image which we uploaded while creating a ticket.
could you please help me
Thanks
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Thank you for the details, Bhavani.
Currently, the system notifications show only the name and details of the image, but not the image itself.
There is a feature request suggesting the implementation of such ability:
As a workaround, you can use add-ons that may help you achieve this:
Also, please, I found this thread that points to another one with the information about ScriptRunner:
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