In our Jira project, tasks that are moved to Done do not show as being resolved.  In researching this issue in Greenhopper the Workaround shows instructions which are not available in our version of the application.  How do we get the burn down chart to show the stories are completed?

2 answers

1 vote

Hey Robert,

Check in your board's configuration which Status is mapped in the "Done" column. After that, go to the project's Workflow and check if in that specific transition (Status), the resolution is being set in the "Post Functions".

Here you can see how to configure the post functions in JIRA.

Hope it helps!


You need to make sure the issue is 'resolved'.  Sometimes workflows are not setup to set the resolution. 

The Issue is not setting the Resolved field. In reviewing the Configuring Workflow article I have more questions than answers. How do I (not global admin) see the Workflow Designer? Do I need to wait until the current Sprint is closed to change the transition to the Resolved field?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/ ExecStop=/opt/jira/bin/ TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,750 views 14 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you