tasks having attachments doesn't show up?

sheikh_nayeem December 15, 2020

I am ble to view attachments in tasks, it shows me there failed to load and this is happening to all tasks I have in sprints.

Also, I am not able to delete the attachments.

Can you help please.

2 answers

0 votes
Daniel Ebers
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December 24, 2020

Hi Sheikh,

what I understood so far is that attachments are not opening. Is this correct?

As a few days went past now please confirm the issue is still present. If so, could you please try with a different browser, probably also with a different PC to rule out that this is a local problem?

If that doesn't help please provide a screenshot as Jack explained so somebody from Community can advise any further.

Thanks,
Daniel

0 votes
Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 15, 2020

Tasks aren’t showing up where? I am not following what is going on. Screenshot?

sheikh_nayeem December 15, 2020

Attachments or screenshots which I add to tasks which are in sprints, I am not able to view them when I open tasks on board.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 15, 2020

What kind of attachment? Can you try say a pdf? What error? Screenshot?

sheikh_nayeem December 15, 2020

Screenshots & pdf

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