slowness jira

[ebenothmen]

Hello Community,

Who had a problem with this request and how you resolved the issue please!

SELECT CG.ID, CG.issueid, CG.AUTHOR, CG.CREATED, CI.ID, CI.groupid, CI.FIELDTYPE, CI.FIELD, CI.OLDVALUE, CI.OLDSTRING, CI.NEWVALUE, CI.NEWSTRING FROM dbo.changegroup CG INNER JOIN dbo.changeitem CI ON CG.ID = CI.groupid WHERE CG.issueid=@P0 AND CI.FIELD=@P1 ORDER BY CG.CREATED ASC, CI.ID ASC

Best regrads,

Eya

[Nic Brough _Adaptavist_]

What problem are you having here?

Why are you using SQL to report?

[ebenothmen]

Hello @Nic Brough _Adaptavist_ 

There is sluggishness on Jira, glancing at "Foglight" to see if there is a request that is disturbing the server, It seems to have been caused by the following request:

SELECT CG.ID, CG.issueid, CG.AUTHOR, CG.CREATED, CI.ID, CI.groupid, CI.FIELDTYPE, CI.FIELD, CI.OLDVALUE, CI.OLDSTRING, CI.NEWVALUE, CI.NEWSTRING FROM dbo .changegroup CG INNER JOIN dbo.changeitem CI ON CG.ID = CI.groupid WHERE CG.issueid=@P0 AND CI.FIELD=@P1 ORDER BY CG.CREATED ASC, CI.ID ASC

[Nic Brough _Adaptavist_]

Ok, but could you explain what the actual problem you are trying to solve is?

What do you think is the problem experienced by the end users here?  Why have you decided to look at the database connections?

[ebenothmen]

it's been several times that JIRA slowed down for all users and every time we have this request coming out as the most consuming request according to the DBAs through the Foglight tool
We are on Jira version 8.13 and SQL Server (2016)
And our only workaround at the moment is to restart the JIRA service.

thank you in advance

[Nic Brough _Adaptavist_]

If you're having to restart the service to get it to work again, it's not a database problem.  The database query activity is a symptom, like slowness for the users, it is not the cause of the problem.

You will need to start looking at what the service is doing overall why it is being slow.  What are the users triggering that leads to the slowness?  Or automated services, or external access over REST APIs? 

Run through https://confluence.atlassian.com/jirakb/troubleshoot-performance-issues-in-jira-server-336169888.html to get started on where to look.