setup JIRA Software with HTTP ERROR 500

Edmund Cheung April 1, 2019

Hi all,

I'm setting up the JIRA Software with MYSQL Server (5.6.43)

The test connection is passed but once I press Next and the JIRA start create the tables I got HTTP ERROR 500.

Any advise that how should I start the trouble shoot and which log file I take a look?

 

Thanks a lot.

Ed

1 answer

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April 2, 2019

Hi @Edmund Cheung ,

You need to look for Atlassian-jira.log file located in the JIRA home directory 

https://confluence.atlassian.com/adminjiraserver073/important-directories-and-files-861253886.html

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