Is there a better filter to see the work being done by a specific person? When you use the "worked on" filter it only shows items that have been commented on or updated in some ways but not in all ways. If someone marks an item as In Progress when they start working on a project and then back to Open when they are finished for the day or have to jump to another project, it doesn't show this in the list. If a project takes a few days to complete and the employee is only updating the status as there may not be notes to add to the ticket, it doesn't add that to the "worked on" filter.
Is there a custom filter that could be used to see all worked items including status changes?
Hi @Rick Hoyle
Have you tried using the updatedBy() function? For a specific user, this can show you issues they changed, and optionally within a time range. Please look here for details of how to use the function:
This will only show the current status, and not the history of changes. You could try some other queries if you know the specific transitions, such as:
project = myProject AND status CHANGED FROM "To do" TO "In Progress"
Best regards,
Bill
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