"Sorry, you are not listed as a contact on the account: SEN-2670992"

I want to add jira agile to my client's ondemand jira, but am getting the error above every time I click on "free Trial." How can i get listed as a contact on the account?

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Your customer will have to add you as a billing contact. See https://www.atlassian.com/licensing/purchase-licensing#managingmyaccount-2

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