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"JIRA's base URL is set to undefined" popup in wallbard

"JIRA's base URL is set to undefined" popup in wallbard

Tomasz Kosinski Jan 16, 2018

After upgrading to 7.7 form 7.6.* a popup with "JIRA's base URL is set to undefined" started to appear on wallboard and only wallboard.

I verified that base Base URL is properly set.

No proxy setup just plain IP address on port 80 and a corresponding DNS record.

Any hints how to rid this message off?

2 answers

2 votes

NCATS LAB Feb 13, 2018

There is a bug ticket for this:

https://jira.atlassian.com/browse/JRASERVER-66757

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Nic Brough [Adaptavist] Community Champion Jan 16, 2018 • edited

I am not sure what you mean by "just plain ip address on port 80 and a corresponding DNS record". You only need one thing in there - the single url your users will be using Jira with.

Could you explain exactly what you have in there?

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Tomasz Kosinski Jan 16, 2018

It is a single URL case. The configuration that worked smoothly until v7.7.

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Nic Brough [Adaptavist] Community Champion Jan 16, 2018

Can you check the context setting in <jira install>/conf/server.xml ? The upgrade may have stripped out the setting if you've used it.

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Tomasz Kosinski Jan 19, 2018

It seems that all Meta.get('server-port'), Meta.get('base-url') are undefiend on Wallboard web page

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Ryan Luckinbill I'm New Here Feb 05, 2018 • edited

Tom, I'm having the same issue after updating to the 7.7. The base URL is set correctly but the pop up appears when looking at issues > export > printable. Prior to 7.7 this hasn't been an issue and our Context path hasn't changed since the update.

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Federico Molari Feb 06, 2018

I have the same issue after updating to 7.7.0. The base URL is correct and so is the conf/server.xml context setting.

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Will Sargent I'm New Here Feb 09, 2018

I am also having this problem, with the Hyfy extension. Since it's a new extension for my server, I don't know if it worked prior to 7.7, but I get the error message constantly when setting up the inbound application link, and the app doesn't work.