"JIRA's base URL is set to undefined" popup in wallbard

[Tomasz Kosinski]

After upgrading to 7.7 form 7.6.* a popup with "JIRA's base URL is set to undefined" started to appear on wallboard and only wallboard.

I verified that base Base URL is properly set.

No proxy setup just plain IP address on port 80 and a corresponding DNS record. 

Any hints how to rid this message off?

[NCATS LAB]

There is a bug ticket for this:

https://jira.atlassian.com/browse/JRASERVER-66757

[Steven Villanueva]

having the same issue on my side implementing v7.8

https://jira.atlassian.com/browse/JRASERVER-66757

[Marques Butilla]

Having same issue on v. 7.8, is there a workaround without having to upgrade Jira?

[Nic Brough -Adaptavist-]

I am not sure what you mean by "just plain ip address on port 80 and a corresponding DNS record".  You only need one thing in there - the single url your users will be using Jira with.

Could you explain exactly what you have in there?

[Tomasz Kosinski]

It is a single URL case. The configuration that worked smoothly until v7.7.

[Nic Brough -Adaptavist-]

Can you check the context setting in <jira install>/conf/server.xml ?  The upgrade may have stripped out the setting if you've used it.

[Tomasz Kosinski]

It seems that all Meta.get('server-port'), Meta.get('base-url') are undefiend on Wallboard web page

[Ryan Luckinbill]

Tom, I'm having the same issue after updating to the 7.7. The base URL is set correctly but the pop up appears when looking at issues > export > printable. Prior to 7.7 this hasn't been an issue and our Context path hasn't changed since the update.

[Federico Molari]

I have the same issue after updating to 7.7.0. The base URL is correct and so is the conf/server.xml context setting.

[Will Sargent]

I am also having this problem, with the Hyfy extension.  Since it's a new extension for my server, I don't know if it worked prior to 7.7, but I get the error message constantly when setting up the inbound application link, and the app doesn't work.

[NCATS LAB]

I'm having the same issue as Ryan. Issues > export > printable throws up this error since upgrading to 7.7.0

[Ulrich Huber]

we´ve got the same error after upgrading 7.6.x to 7.7.1

actually we see the message in the wallboards

[Deleted user]

I do have this issue too.