Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,463,314
Community Members
 
Community Events
176
Community Groups

"JIRA Software is currently unavailable" error after rollback from v9.4.0 to v8.13.9

Nirmal Kumar
Nirmal Kumar I'm New Here Dec 14, 2022

After rollback from v9.4.0 to v8.13.9 , the error message "Jira Software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed." is displayed on the top of the page.

Answer
Watch
Like Be the first to like this
175 views

2 answers

0 votes
Nicolas Grossi
Nicolas Grossi Rising Star Dec 14, 2022

By roll back you mean that you restored latest backup on v8.13.9 ?

 

Nicolas

View More Comments
prasad karri
prasad karri Dec 14, 2022

yes we have rollbacked to older version v8.13.9 with its backup.

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Dec 16, 2022

Could you tell us what you did to "roll back"?

"With its backup" does not tell us anything about what you did to roll-back.  Restored what backups?  Install files?  Database?  Home directory files?  Entire server?

Like
Reply
0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Dec 14, 2022

Welcome to the Atlassian Community!

How exactly did you "roll back"?

Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
TAGS

Atlassian Community Events

See all events