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"JIRA Software is currently unavailable" error after rollback from v9.4.0 to v8.13.9

After rollback from v9.4.0 to v8.13.9 , the error message "Jira Software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed." is displayed on the top of the page.

2 answers

0 votes

By roll back you mean that you restored latest backup on v8.13.9 ?



yes we have rollbacked to older version v8.13.9 with its backup.

Could you tell us what you did to "roll back"?

"With its backup" does not tell us anything about what you did to roll-back.  Restored what backups?  Install files?  Database?  Home directory files?  Entire server?

0 votes

Welcome to the Atlassian Community!

How exactly did you "roll back"?

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