Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Generic 'Internal Server Error' on a JIRA application page"

xiaoya I'm New Here Dec 01, 2020

2020-12-02 11:06:41,719+0800 jigit-indexer-1 WARN ServiceRunner [jigit.indexer.JigitIndexer] SocketTimeoutException occurred when trying to get commit 1d0a9ea5d1145b17f9b65f45cde1e9f72e3757ab from neuware/software/test/cambricon_set branch master
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at api.client.http.ApiHttpRequester.parse(ApiHttpRequester.java:108)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:79)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:66)
at jigit.client.gitlab.GitLabRepositoryAPI.commit(GitLabRepositoryAPI.java:45)
at jigit.indexer.api.gitlab.GitLabAPIAdapter.getCommit(GitLabAPIAdapter.java:37)
at jigit.indexer.IndexingWorker.indexFromCommit(IndexingWorker.java:131)
at jigit.indexer.IndexingWorker.indexRepoBranch(IndexingWorker.java:100)
at jigit.indexer.IndexingWorker.handleBranchMode(IndexingWorker.java:68)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:52)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:20)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2020-12-02 11:07:06,810+0800 http-nio-8080-exec-50 WARN chuqianyun 667x159999x8 kj52e4 192.168.82.222,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jenkins due to error other
2020-12-02 11:07:15,410+0800 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:585, numberEndEvents:585, numberSendEvents:373, numberEventsInTransactions:12140, numberOfPluginEnableEvents:279
2020-12-02 11:07:47,832+0800 http-nio-8080-exec-55 WARN fufangxiao 667x160171x6 7mi88j 10.101.30.46,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jenkins due to error other
2020-12-02 11:07:58,536+0800 jigit-indexer-1 WARN ServiceRunner [jigit.indexer.JigitIndexer] SocketTimeoutException occurred when trying to get commit f7c4ac0540f16a981756687bf4f3eae1e2a6c49c from neuware/software/virtualization/commu_driver branch master
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at api.client.http.ApiHttpRequester.parse(ApiHttpRequester.java:108)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:79)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:66)
at jigit.client.gitlab.GitLabRepositoryAPI.commit(GitLabRepositoryAPI.java:45)
at jigit.indexer.api.gitlab.GitLabAPIAdapter.getCommit(GitLabAPIAdapter.java:37)
at jigit.indexer.IndexingWorker.indexFromCommit(IndexingWorker.java:131)
at jigit.indexer.IndexingWorker.indexRepoBranch(IndexingWorker.java:100)
at jigit.indexer.IndexingWorker.handleBranchMode(IndexingWorker.java:68)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:52)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:20)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2020-12-02 11:08:49,872+0800 http-nio-8080-exec-27 WARN admin 668x160509x5 e7syi6 10.100.8.20,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jenkins due to error other
2020-12-02 11:08:55,241+0800 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex total (noFieldIndexers: 119, sum: 281382ms): [{field: customfield_10105 (Rank), addIndex: {sum/allSum:50.8%, sum:143036ms, avg:77.8ms, max:12790ms, count:1838}}, {field: customfield_10104 (Sprint), addIndex: {sum/allSum:33.0%, sum:92869ms, avg:50.5ms, max:6954ms, count:1838}}, {field: customfield_10100 (Epic Link), addIndex: {sum/allSum:6.0%, sum:16869ms, avg:9.2ms, max:3732ms, count:1838}}, {field: customfield_11155 (建议的测试方法/范围), addIndex: {sum/allSum:4.2%, sum:11712ms, avg:6.4ms, max:3878ms, count:1838}}, {field: components, addIndex: {sum/allSum:3.5%, sum:9916ms, avg:5.4ms, max:2735ms, count:1838}}, {field: attachment, addIndex: {sum/allSum:0.5%, sum:1379ms, avg:0.7ms, max:282ms, count:2108}}, {field: fixVersions, addIndex: {sum/allSum:0.3%, sum:912ms, avg:0.5ms, max:51ms, count:1838}}, {field: versions, addIndex: {sum/allSum:0.3%, sum:909ms, avg:0.5ms, max:8ms, count:1838}}, {field: watcher, addIndex: {sum/allSum:0.3%, sum:766ms, avg:0.4ms, max:50ms, count:2108}}, {field: voter, addIndex: {sum/allSum:0.2%, sum:645ms, avg:0.3ms, max:19ms, count:2108}}]
2020-12-02 11:08:55,243+0800 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex snapshot (noFieldIndexers: 119, sum: 3916ms): [{field: customfield_10104 (Sprint), addIndex: {sum/allSum:91.2%, sum:3569ms, avg:162.3ms, max:2565ms, count:22}}, {field: customfield_10105 (Rank), addIndex: {sum/allSum:6.0%, sum:235ms, avg:10.7ms, max:213ms, count:22}}, {field: customfield_10100 (Epic Link), addIndex: {sum/allSum:0.5%, sum:20ms, avg:0.9ms, max:3ms, count:22}}, {field: attachment, addIndex: {sum/allSum:0.3%, sum:12ms, avg:0.6ms, max:2ms, count:22}}, {field: components, addIndex: {sum/allSum:0.3%, sum:11ms, avg:0.5ms, max:0ms, count:22}}, {field: versions, addIndex: {sum/allSum:0.3%, sum:10ms, avg:0.5ms, max:0ms, count:22}}, {field: fixVersions, addIndex: {sum/allSum:0.3%, sum:10ms, avg:0.5ms, max:0ms, count:22}}, {field: voter, addIndex: {sum/allSum:0.2%, sum:8ms, avg:0.4ms, max:1ms, count:22}}, {field: customfield_11155 (建议的测试方法/范围), addIndex: {sum/allSum:0.2%, sum:6ms, avg:0.3ms, max:2ms, count:22}}, {field: watcher, addIndex: {sum/allSum:0.1%, sum:4ms, avg:0.2ms, max:0ms, count:22}}]
2020-12-02 11:09:22,263+0800 jigit-indexer-1 WARN ServiceRunner [jigit.indexer.JigitIndexer] SocketTimeoutException occurred when trying to get commit c576bfe50637630bfca10c1485378204717aa86f from neuware/cnstudio branch master
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at api.client.http.ApiHttpRequester.parse(ApiHttpRequester.java:108)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:79)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:66)
at jigit.client.gitlab.GitLabRepositoryAPI.commit(GitLabRepositoryAPI.java:45)
at jigit.indexer.api.gitlab.GitLabAPIAdapter.getCommit(GitLabAPIAdapter.java:37)
at jigit.indexer.IndexingWorker.indexFromCommit(IndexingWorker.java:131)
at jigit.indexer.IndexingWorker.indexRepoBranch(IndexingWorker.java:100)
at jigit.indexer.IndexingWorker.handleBranchMode(IndexingWorker.java:68)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:52)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:20)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2020-12-02 11:09:55,240+0800 JiraIndexCommitThread-17 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=6, totalCount=490, periodSec=360, flushIntervalMillis=60000, snapshotNoDocs=0, totalNoDocs=9, indexDirectory=/var/atlassian/application-data/jira/caches/indexesV1/worklogs, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@135e5aaf, indexDirectoryId=MMapDirectory@/var/atlassian/application-data/jira/caches/indexesV1/worklogs lockFactory=org.apache.lucene.store.NativeFSLockFactory@4d577eb4
2020-12-02 11:10:00,569+0800 http-nio-8080-exec-41 WARN wangshiyu 669x160748x8 1wh60f4 10.100.131.127,172.16.130.34 /plugins/servlet/streams [c.a.s.internal.completion.Execution] Registering failure for stream provider Jira due to cancellation (timeout)
2020-12-02 11:10:00,570+0800 http-nio-8080-exec-41 WARN wangshiyu 669x160748x8 1wh60f4 10.100.131.127,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jira due to error timeout
2020-12-02 11:10:28,217+0800 http-nio-8080-exec-175 INFO anonymous 670x160824x3 1c949il 10.101.32.35,172.16.130.34 /login.jsp [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=18, totalCount=1228, periodSec=375, flushIntervalMillis=20845, snapshotNoDocs=6, totalNoDocs=3048, indexDirectory=null, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@77433043, indexDirectoryId=RAMDirectory@11891270 lockFactory=org.apache.lucene.store.SingleInstanceLockFactory@49f18514

1 answer

0 votes
Daniel Ebers Community Leader Dec 06, 2020

Hi xiaoya,

without further context it looks on first sight like a failing integration.

java.net.SocketTimeoutException: Read timed out

+

Registering failure for stream provider Jenkins due to error other

+

SocketTimeoutException occurred when trying to get commit c576bfe50637630bfca10c1485378204717aa86f from neuware/cnstudio branch master

Please especially check if there is some Jenkins around which is not reachable or even down.

Cheers,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,120 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you