"Generic 'Internal Server Error' on a JIRA application page"

[xiaoya]

2020-12-02 11:06:41,719+0800 jigit-indexer-1 WARN ServiceRunner [jigit.indexer.JigitIndexer] SocketTimeoutException occurred when trying to get commit 1d0a9ea5d1145b17f9b65f45cde1e9f72e3757ab from neuware/software/test/cambricon_set branch master
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at api.client.http.ApiHttpRequester.parse(ApiHttpRequester.java:108)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:79)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:66)
at jigit.client.gitlab.GitLabRepositoryAPI.commit(GitLabRepositoryAPI.java:45)
at jigit.indexer.api.gitlab.GitLabAPIAdapter.getCommit(GitLabAPIAdapter.java:37)
at jigit.indexer.IndexingWorker.indexFromCommit(IndexingWorker.java:131)
at jigit.indexer.IndexingWorker.indexRepoBranch(IndexingWorker.java:100)
at jigit.indexer.IndexingWorker.handleBranchMode(IndexingWorker.java:68)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:52)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:20)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2020-12-02 11:07:06,810+0800 http-nio-8080-exec-50 WARN chuqianyun 667x159999x8 kj52e4 192.168.82.222,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jenkins due to error other
2020-12-02 11:07:15,410+0800 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:585, numberEndEvents:585, numberSendEvents:373, numberEventsInTransactions:12140, numberOfPluginEnableEvents:279
2020-12-02 11:07:47,832+0800 http-nio-8080-exec-55 WARN fufangxiao 667x160171x6 7mi88j 10.101.30.46,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jenkins due to error other
2020-12-02 11:07:58,536+0800 jigit-indexer-1 WARN ServiceRunner [jigit.indexer.JigitIndexer] SocketTimeoutException occurred when trying to get commit f7c4ac0540f16a981756687bf4f3eae1e2a6c49c from neuware/software/virtualization/commu_driver branch master
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at api.client.http.ApiHttpRequester.parse(ApiHttpRequester.java:108)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:79)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:66)
at jigit.client.gitlab.GitLabRepositoryAPI.commit(GitLabRepositoryAPI.java:45)
at jigit.indexer.api.gitlab.GitLabAPIAdapter.getCommit(GitLabAPIAdapter.java:37)
at jigit.indexer.IndexingWorker.indexFromCommit(IndexingWorker.java:131)
at jigit.indexer.IndexingWorker.indexRepoBranch(IndexingWorker.java:100)
at jigit.indexer.IndexingWorker.handleBranchMode(IndexingWorker.java:68)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:52)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:20)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2020-12-02 11:08:49,872+0800 http-nio-8080-exec-27 WARN admin 668x160509x5 e7syi6 10.100.8.20,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jenkins due to error other
2020-12-02 11:08:55,241+0800 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex total (noFieldIndexers: 119, sum: 281382ms): [{field: customfield_10105 (Rank), addIndex: {sum/allSum:50.8%, sum:143036ms, avg:77.8ms, max:12790ms, count:1838}}, {field: customfield_10104 (Sprint), addIndex: {sum/allSum:33.0%, sum:92869ms, avg:50.5ms, max:6954ms, count:1838}}, {field: customfield_10100 (Epic Link), addIndex: {sum/allSum:6.0%, sum:16869ms, avg:9.2ms, max:3732ms, count:1838}}, {field: customfield_11155 (建议的测试方法/范围), addIndex: {sum/allSum:4.2%, sum:11712ms, avg:6.4ms, max:3878ms, count:1838}}, {field: components, addIndex: {sum/allSum:3.5%, sum:9916ms, avg:5.4ms, max:2735ms, count:1838}}, {field: attachment, addIndex: {sum/allSum:0.5%, sum:1379ms, avg:0.7ms, max:282ms, count:2108}}, {field: fixVersions, addIndex: {sum/allSum:0.3%, sum:912ms, avg:0.5ms, max:51ms, count:1838}}, {field: versions, addIndex: {sum/allSum:0.3%, sum:909ms, avg:0.5ms, max:8ms, count:1838}}, {field: watcher, addIndex: {sum/allSum:0.3%, sum:766ms, avg:0.4ms, max:50ms, count:2108}}, {field: voter, addIndex: {sum/allSum:0.2%, sum:645ms, avg:0.3ms, max:19ms, count:2108}}]
2020-12-02 11:08:55,243+0800 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex snapshot (noFieldIndexers: 119, sum: 3916ms): [{field: customfield_10104 (Sprint), addIndex: {sum/allSum:91.2%, sum:3569ms, avg:162.3ms, max:2565ms, count:22}}, {field: customfield_10105 (Rank), addIndex: {sum/allSum:6.0%, sum:235ms, avg:10.7ms, max:213ms, count:22}}, {field: customfield_10100 (Epic Link), addIndex: {sum/allSum:0.5%, sum:20ms, avg:0.9ms, max:3ms, count:22}}, {field: attachment, addIndex: {sum/allSum:0.3%, sum:12ms, avg:0.6ms, max:2ms, count:22}}, {field: components, addIndex: {sum/allSum:0.3%, sum:11ms, avg:0.5ms, max:0ms, count:22}}, {field: versions, addIndex: {sum/allSum:0.3%, sum:10ms, avg:0.5ms, max:0ms, count:22}}, {field: fixVersions, addIndex: {sum/allSum:0.3%, sum:10ms, avg:0.5ms, max:0ms, count:22}}, {field: voter, addIndex: {sum/allSum:0.2%, sum:8ms, avg:0.4ms, max:1ms, count:22}}, {field: customfield_11155 (建议的测试方法/范围), addIndex: {sum/allSum:0.2%, sum:6ms, avg:0.3ms, max:2ms, count:22}}, {field: watcher, addIndex: {sum/allSum:0.1%, sum:4ms, avg:0.2ms, max:0ms, count:22}}]
2020-12-02 11:09:22,263+0800 jigit-indexer-1 WARN ServiceRunner [jigit.indexer.JigitIndexer] SocketTimeoutException occurred when trying to get commit c576bfe50637630bfca10c1485378204717aa86f from neuware/cnstudio branch master
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
at java.net.SocketInputStream.read(SocketInputStream.java:171)
at java.net.SocketInputStream.read(SocketInputStream.java:141)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:286)
at java.io.BufferedInputStream.read(BufferedInputStream.java:345)
at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735)
at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at api.client.http.ApiHttpRequester.parse(ApiHttpRequester.java:108)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:79)
at api.client.http.ApiHttpRequester.withResultOf(ApiHttpRequester.java:66)
at jigit.client.gitlab.GitLabRepositoryAPI.commit(GitLabRepositoryAPI.java:45)
at jigit.indexer.api.gitlab.GitLabAPIAdapter.getCommit(GitLabAPIAdapter.java:37)
at jigit.indexer.IndexingWorker.indexFromCommit(IndexingWorker.java:131)
at jigit.indexer.IndexingWorker.indexRepoBranch(IndexingWorker.java:100)
at jigit.indexer.IndexingWorker.handleBranchMode(IndexingWorker.java:68)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:52)
at jigit.indexer.IndexingWorker.call(IndexingWorker.java:20)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2020-12-02 11:09:55,240+0800 JiraIndexCommitThread-17 INFO [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=6, totalCount=490, periodSec=360, flushIntervalMillis=60000, snapshotNoDocs=0, totalNoDocs=9, indexDirectory=/var/atlassian/application-data/jira/caches/indexesV1/worklogs, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@135e5aaf, indexDirectoryId=MMapDirectory@/var/atlassian/application-data/jira/caches/indexesV1/worklogs lockFactory=org.apache.lucene.store.NativeFSLockFactory@4d577eb4
2020-12-02 11:10:00,569+0800 http-nio-8080-exec-41 WARN wangshiyu 669x160748x8 1wh60f4 10.100.131.127,172.16.130.34 /plugins/servlet/streams [c.a.s.internal.completion.Execution] Registering failure for stream provider Jira due to cancellation (timeout)
2020-12-02 11:10:00,570+0800 http-nio-8080-exec-41 WARN wangshiyu 669x160748x8 1wh60f4 10.100.131.127,172.16.130.34 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Jira due to error timeout
2020-12-02 11:10:28,217+0800 http-nio-8080-exec-175 INFO anonymous 670x160824x3 1c949il 10.101.32.35,172.16.130.34 /login.jsp [c.a.jira.index.MonitoringIndexWriter] [lucene-stats] flush stats: snapshotCount=18, totalCount=1228, periodSec=375, flushIntervalMillis=20845, snapshotNoDocs=6, totalNoDocs=3048, indexDirectory=null, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@77433043, indexDirectoryId=RAMDirectory@11891270 lockFactory=org.apache.lucene.store.SingleInstanceLockFactory@49f18514

[Daniel Ebers]

Hi xiaoya,

without further context it looks on first sight like a failing integration.

java.net.SocketTimeoutException: Read timed out

+

Registering failure for stream provider Jenkins due to error other

+

SocketTimeoutException occurred when trying to get commit c576bfe50637630bfca10c1485378204717aa86f from neuware/cnstudio branch master

Please especially check if there is some Jenkins around which is not reachable or even down.

Cheers,
Daniel