Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Failed to load" on all attachments Edited

The problem seems to be connected to my desktop, I have this problem with every media attached to any task (new and old) in any project, on any browser (tried chrome/firefox/edge), but everything works fine if I log in from mobile, also my teammates dont have any problem with it. I'm using Win10, i tried whitelisting the url in OS and in Chrome, tried turning the firewall off, but I cant get it to work, what else can I try?

failedload.PNG

2 answers

1 accepted

1 vote
Answer accepted

Dont know what changed, but its working now

Hey Piotr, did you find out what resolved this? the exact same issue is happening me

0 votes
Jack Community Leader Jul 06, 2021

If this is specific to your desktop then I would contact your IT department. Are others experiencing this.

Others arent experiencing this problem, what I'm asking is what could cause this problem. I noticed that when the images go from loading to "loading error" is when this request:
https://XXXXXX.atlassian.net/gateway/api/engage-targeting/api/v2/user/XXXXXXXXXXXX/messages/issue-details-admin-options-rollout-two/start
returns this response:
{"status":"Conflict","message":"User is not enrolled in message 'issue-details-admin-options-rollout-two'","errors":[]}
But it could be unrelated, maybe it's just waiting for this response and then does something else, but I see no network errors after that point

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

777 views 2 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you