Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Create User" is not an option

I need to create a user for integration purposes and won't have an email box.  The documentation says to use the "Create User" option but that's not available on what I see.  Under User Management I see Users, Groups and Access requests.

 

  1. Select  User Management.
  2. In the User browser, click Create User.

2 answers

0 votes
Jack Community Leader Jan 03, 2020 • edited

You should see “Invite users” as below

AD5709F5-75DF-41C3-827D-9C2A08577FA7.jpeg

 

 

I do see that but the documentation says I can use a "Create User" option in order to set the email and username to be different values.

This ID is only needed for integration purposes so there won't be an email box associated with it and it didn't let me reuse an email address either so I'm kind of stuck.

Hi @Neale Wooten 

So you need to create a dummy user with some email which is not the original email address,

if that is your question? then i might say in jira cloud you need to create a user with an appropriate mail address only, because the mail will be sent to the user in order to access the Jira Cloud. 

I am not sure in how to share the invitation URL on Jira Cloud because i haven't seen any options to share the invitation URL. 

@Ganesh Babu ,  That's exactly the scenario and the documentation says there is a "Create User" option to do just that but I don't see it in my configuration.  Either the documentation is wrong or my options are not setup correctly.

This is a common use case for any middelware that would be use for integrations.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,528 views 22 32
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you