I created a specific filter and saved it to run an extract every day. This morning a number of fields have disappeared and no longer visible, in my extract.
I export selected fields and now I have a problem, I have to run the all fields export to try and find my fields.
This is very time consuming. Please advise what has changed in the system ?
The fields are:
Issue ID, Issue Key & Status Category.
If you run your filter manually do you see you columns? If not please try to add them back then change the filter such that the software recognizes an actual change since adding columns does not do so. For example change the order by (click on a column heading). Click save and then reassess.
apologies, i did not follow your advice properly first time. I can now see the "save" button and made a change and then saved it.
But for some reason I cannot see a full list of items to select and filter on. If I search for an item I see it, I then select it and then press Done, but it does not appear in my filter list or in the columns on the screen. I am also limited to items from a-e, I cannot see any column names/fields after "Epic name".
where would I start typing, in the Search area?
ive tried that, I see the item but then nothing, some items are able to be selected and then appear in the column, without requesting it to be saved. and then some items I select like "status category" dont appear no matter what I try
I logged a issue/bug with Atlassian Support,
and when I connected this morning, I was able to include the missing fields, rearrange them and extract my csv file with all the fields I needed.
I have no idea what caused the problem, but only too pleased its sorted.
many thanks for your help yesterday.
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