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my server didnt see Atlassian Marketplace

Jorj Jorj
Jorj Jorj August 17, 2022

My Jira sotware server v9.1  cannot access the Atlassian Marketplace server, is this atlassian's own problem or mine, the firewall configuration is normal.

 

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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August 17, 2022

Hi @Jorj Jorj ,

on my side all seems ok. Please take a look if the marketplace connection is enabled on your setting first an then please perfome a check at your network side.

Fabio

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 17, 2022

Marketplace APIs are working fine for me, so I suspect it is a networking thing.

A very quick and easy test is to log into the server and run a tracert or tracepath and see where it is being blocked 

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Jira
Jira Software
DEPLOYMENT TYPE
SERVER
VERSION
9.1
TAGS
AUG Leaders

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