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my server didnt see Atlassian Marketplace

My Jira sotware server v9.1  cannot access the Atlassian Marketplace server, is this atlassian's own problem or mine, the firewall configuration is normal.

 

2 answers

0 votes

Hi @Jorj Jorj ,

on my side all seems ok. Please take a look if the marketplace connection is enabled on your setting first an then please perfome a check at your network side.

Fabio

0 votes

Marketplace APIs are working fine for me, so I suspect it is a networking thing.

A very quick and easy test is to log into the server and run a tracert or tracepath and see where it is being blocked 

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DEPLOYMENT TYPE
SERVER
VERSION
9.1
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