[mobile] how do i see epic on jira ios app Edited

[Tim Black]

Epics are easy to find in mobile app just like any issue. The problem I have is epics don't show their tasks anywhere in the mobile interface. Can you confirm this is by design or am I missing something?

[Angélica Luz]

Hello Tim,

Thank you for reaching out to Atlassian Community!

Just for a better understanding of the issue, I would like to confirm if by Tasks you mean the Child issues. 

If that's the case, when viewing an Epic, it should show the Child and Linked issues,

Would you mind sharing with us a screenshot of how the Epic looks like on your mobile?

Regards,
Angélica

[Tim Black]

Since the epic is several pages on my Android mobile, I'm not sure a screenshot would capture what you're looking for. After expanding "more" a few times to show everything an epic has to show, it does show linked issues, but not any Tasks which have their Epic Link set to the aforementioned Epic. (And yes, this is for an Epic that has several Tasks in it.) Note I'm NOT talking about Subtasks. Pretty concise description I hope.

[Angélica Luz]

Thank you for the details, Tim. 

I'm still not sure about what field you are talking about. Testing on my local Android mobile, the fields are shown right after the Description, it's not necessary to click on "more".

Classic project:

Next-gen project:

Also, just to confirm, are you using Android or iOS? I'm asking because in the title of the question you mentioned iOS, but in the comment you said Android.

Are you using a Classic or a Next-gen project?

Were the tickets migrated from a Server or a Cloud site?

[Tim Black]

I definitely do not see Child issues nor Issues in this Epic. I'm using Android app v0.15.2, and probably Classic project (not exactly sure). We're using On Prem not cloud so no migration.

[Angélica Luz]

Hi Tim,

Thank you for the details. I'm sorry for the misunderstanding, I shared screenshots and information about the Cloud app.

Since you are using the Server version, this issue is related to a known bug:

• Viewing Epic type issues in the Jira server mobile app does not display the children issues in that epic

Please, click on "This affects my team" and also watch to receive future updates about the bug.