I've got a user who cannot get the @username mention feature to work.
The user in question is in our Active Directory as are the intended recipients he wishes to 'mention'. The originating user and recipient users are also among users configured within the Jira project.
Is there a security setting or permission configuration I should check to resolve this? I've not had much luck searching the jira cloud documentation for assistance.
Any guidance would be appreciated!
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event