I made a change to my agile board's filter and all users lost access to the board. I deleted the old filter and replaced it with a new one.
After reading similar issues in other threads, I recreated a filter with the same name and query as the deleted filter but that didn't help. I am able to view the agile board as JIRA admin but not as a non-admin user. We are about to start the next sprint so my engineering team needs to have access restored.
I'm using Atlassian Cloud. How do I resolve this problem?
My best guess is that you have chosen a filter that is not shared with your users.
Check who the filter and board is shared with.
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