My jira version is 8.4.1
When I use restapi, I can successfully upload the file, but the attachment cannot be seen in the servicedesk
Is there any way to upload attachments to ServiceDesk so that customers can see this attachment
ps: The language I am most familiar with is Java
There is an add-on to do that, it also add a lot of features to your JSM project (Jira Service Desk has been rename as Jira Service Management)... the add-on is called : Extension for Jira Service Management
there is also a workaround detailed here : https://jira.atlassian.com/browse/JSDSERVER-43
"As a workaround, if you can turn on wiki rendering for comments, you can get attachments to display for the customer by putting wiki code in a comment when you upload the file.
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