jira refused to connect

We are unable to connect localhost:8080

2 answers

0 vote

You are going to have to tell us more than that.

What exactly is the error message, what are you trying to connect with, have you checked Jira is running on the machine you are connecting from (it's not remote, as you said localhost), what do the logs say?

0 vote

Hi Siva,

  • Is this a new install or an upgrade?
  • Did this start after a restart?
  • Has this ever worked?
  • Have you recently modified the server.xml?

You will want to check the Catalina.out and atlassian-jira.log to see what errors are being thrown and go from there.  Verify the following:

  • Plugins are not starting
  • Restart JIRA and verify you see Tomcat started
  • Search the catalina.out for "You can now access JIRA through your web browser."
  • Port 8080 is the port in use in server.xml

Let us know what you find.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

11,973 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you