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jira cloud how to add a "new epic type" to Backlog


I created a new issue Type: Epic-PXXX, its work fine, but i didnt see the epics created in the Backlog.

How can I add them to the backlog?


2 answers

2 accepted

1 vote
Answer accepted

Hi Eric,

What type of project are you using? Team-managed? Company-managed? Jira Work Management? 

Can you share a screenshot of the Backlog? 

I work with the "cloud" team-managed version.
And since I switched from Data Center to Cloud, I am facing difficulties with inheritance and other difficulties I don't understand ...

John Funk Community Leader Sep 04, 2022

You should not use the Team-managed project type then. I suggest you try a Company-managed project and you shouldn't have any trouble. 

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0 votes
Answer accepted

Team managed projects can only have one issue type at the Epic level.

Hm, @Nic Brough _Adaptavist_ , care to amend your answer? Team Managed projects can certainly have more than one issue type. ;-)

Bother,, yes, missed off the whole point!  Thanks @Trudy Claspill 

and now? what should I do? what's the conclusion? migrate to Company-managed?

or is there another solution?

Company-managed projects can do different types of Epic, as long as you are using Advanced Roadmaps to define it as such - the projects and boards still won't see it as an Epic

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