Yes reindexing is automatic on cloud. So when you say they are missing how have you searched for them? Can you, if you have not, run the following query in the issue search
project = ‘new project’
if the results are not sorted by issue key then sort such that the newest is at the top. Assess if the newly moved are there.
If you can remember one of the old issue keys, then search for it - when Jira moves an issue, it retains a pointer from the old key to the new one.
Another thing that might hide a moved issue is permissions and security - check you have browse permissions in the target project and if there is a security scheme in place.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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