issue import - 'Parent Issue cannot be null'. Simple import, cannot get by error

steve stransky January 6, 2018
ProjectIssue TypeSummaryIssue IDParent ID
General Staffing MicroStrategy Migration (GSM)Requirements ElaborationPortfolio Main panel100 
General Staffing MicroStrategy Migration (GSM)BuildSFDC Source to Staging 100

seems like a simple import that should work. But I keep getting 'Parent Issue cannot be null' error.

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4 votes
steve stransky January 8, 2018

thanks. I got by it by do the import from the Administrator function.

Ignacio Pulgar
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January 8, 2018

Awesome! Glad it lead you to the workaround :)

Regards

Johnathan James January 27, 2018

From your System Dashboard, that is Settings > System > External System Import.

Clint Collins May 20, 2022

...what if you are not a global admin?

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Ignacio Pulgar
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January 6, 2018
Greg Fichtner January 27, 2020

WIll it ever be fixed for non-admin?  Not really a solution in my book.

Greg Fichtner January 27, 2020

OK - I guess it does "work" when the real import is done (even outside the admin window - per the comments) - its just that the validate is giving false errors.  Thats better - but the validate should be fixed too.

Greg Fichtner January 27, 2020

Actually - it still fails on my instance - but does work in the admin for the same files.

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