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issue field does not appear

Hi All,

 I have created one standard issue type and configured to project issue type scheme. But while creating a ticket the issue type does not appear.

Thanks and Regards

Uday 

3 answers

1 vote

Hi, @uday !

It looks like customization, like Live Fields from Power Scripts or Behaviors from Scriptrunner, etc.

Do you have any external apps? 

Hi @uday ,

As you say there is only one standard issue type, so there are not options to choose. If you still think it is a problem, explain a bit and share a screenshot or picture of it.

-Kevin.

Hello Kevin,

So there are multiple issue types for the project but while selecting specific standard issue type it does not appear to choose issue type.

- uday 

Like Kevin Johnson likes this

@uday okay, but can you share an image to understand the issue better?

-Kevin.

Hi @uday Check the issue type scheme for the project . 

Note that only standard issue types can be created with no parent using the top Create Button.

Others need to be created within a parent issue (that is on the issue view screen using Creating Subtask menu)

What kind of issue type is the missed one? Standard or Subtask?

See Administration >> Issue Types: If Standard --

See Behaviours included within Script Runner for Jira, Issue Type Filters (and Security) application or any of this kind. 

 

KR,

Vikrant Yadav

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