Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

installation of jira in windows


when i click on express install during installation of jira then  i get  a message the following default options cant be used.please help.thanScreenshot (63).png

1 answer

0 votes

Hi @nishant ranjan ,

please provide us more information about your issue. Is the following issue your scenario ?


hi @Fabio Racobaldo _Herzum_  i have attached the screenshot.please check.hope this will help to find more clue.thanx

Hi @nishant ranjan ,

you should enter the existing home directory when prompted. Did u try to click ok and go on with the task?

In this article you can read 

  • If you're using the Windows installer, you don't need to configure the Jira home directory separately, as you will be prompted to specify this location during the installation process. 

  • The Jira installer may not be able to create the home due to permission problems. If this is the case, see Jira is unable to start due to 'Could not create necessary subdirectory'

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

598 views 21 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you