inherit Labels

Simon Jackson March 25, 2024

Does anyone know how to create an automation rule so that when you add a label to a parent ticket it automatically appears on a subtask please

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Valerie Knapp
Community Leader
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March 25, 2024

Hi @Simon Jackson , thanks for your question.

I just tested this, which works -

image.png

image.png

Can you try this out and give us your feedback if this is what you need / were looking for or not?

Hope this helps.

Cheers

Simon Jackson March 26, 2024

will give it a god and keep you posted

Simon Jackson March 26, 2024

Thanks for your help @Valerie Knapp  all working

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Valerie Knapp
Community Leader
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March 26, 2024

You're very welcome @Simon Jackson ! Cheers

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Marco Brundel
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March 25, 2024

Hi @Simon Jackson ,

When you use the trigger "Field value changed" on field 'Labels' and use a branche on sub-tasks, you can copy the value of labels to the sub-tasks.

 

Regards, Marco

Screenshot 2024-03-25 at 16.19.33.png

Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2024

@Marco Brundel great minds!

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