We upgraded to greenhopper 5.10.4 (from a version 2 years older). Is there a user guide for changes in this new version? For example I am learning about global rank vs previous one (but I need details).
The best place to start is the recent GreenHopper State of the Union at Atlassian Summit 2012 which gives a great overview of the latest changes.
Beyond that we have a number of blogs on GreenHopper as well.
...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....
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