how to get over Start up Failed Error

Sandeep Chenreddy May 21, 2015

Hi I am using the trial version of JIRA, i was working on a demo project and i closed few issues.

Today when i tried to login to JIRA, its not letting me inn with the error message as , " Cannot change ComponentManager status from NOT_STARTED to PLUGINSYSTEM_STARTED". 

Could anyone help me with this issue/error 

2 answers

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Sandeep Chenreddy May 21, 2015

I used JIRA-agile Cloud... so i do not have logs in my system..

however with the help you provided I searched or JIRA in my system... stopped then started JIRA service.... got through the issue.

 

Thanks Daniel 

Daniel Santos
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2015

You are welcome! :)

0 votes
Daniel Santos
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2015

You need to investigate the JIRA log files from <JIRA_INSTALL>/logs or <JIRA_HOME>/log to get a good clue about your problem. Probably the information you need is at atlassian-jira.log file in the <JIRA_HOME>/log.

Also take a look at this KB that may be related to your problem.
https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error

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