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how do I enable capturing screenshots

I am unable to figure out why the attach screenshot via copy paste is not working in Windows using Jira cloud. Attachments are enabled.

1 answer

Hello @David Mitchell 

Welcome to the community.

Are you getting some sort of error message? What exactly is the symptom of "not working"?

Have you tried in a different browser.

In what field are you trying this action?

In what screen are you trying the action; Create Issue, Edit ?

Hi @David Mitchell ,Thanks for your post.

Could you please add any screenshot here in this community? 

A more detailed description of this would be helpful to understand the actual issue.

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