For Eg: when a user updates on the acknowledgement field the system should automatically changes the workflow stage as completed. is it possible to do in Jira
You'll need to find or write a "listener" that can pick up any event where the field might be updated, and issue a workflow change based on it.
Have a look in the marketplace, you might find it easier to work with an Automation or Scripting add-on than start from scratch on your own.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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