get more details on Audit log

[Marc Kraak]

When I watch the audit log I see texts like: 

Author : JIRA

Event cat: group management

Action: user removed from group

Associated user: "user name"

My question: I would like to which user performed this action. User/Author "JIRA" makes no sense to me.

[Bill Sheboy]

Hi @Marc Kraak 

Whatever you try, this will not work completely as there are definitely defects in audit logging as it does not always show who performed the action. 

We tried pushing out logs (with a webhook) to help see things better in a reporting tool and discovered no users for some actions...later confirming with Atlassian this was a known problem.

Kind regards,
Bill

[Dave Mathijs]

Hi @Marc Kraak 

Is your Jira connected to an external directory via Atlassian Access?

[Marc Kraak]

No (not yet)

[Dave Mathijs]

In the column 'Changed object' of System > Audit Log : what is between brackets after the Object Name?

(com.atlassian.crowd.directory.IdentityPlatformRemoteDirectory)

(Identity Platform Directory)

or something else?

[Marc Kraak]

com.atlassian.crowd.directory.IdentityPlatformRemoteDirectory