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error on kanban board Error this IndexWriter is clos

Hi team, any help is appreciated. I am getting an error 'Error this IndexWriter is closed' on a kanban board built from a JQL like (project = 'ABC' && issueType = 'customIssueType'). Can you please share any feedback on this? Not sure if its because of a custom listener created. 

The listener looks into two fields customField_A and customField_B. Both are single select fields. If customField_A has a value of 'option 1' then customField_B cannot have 'None'. So if someone tries selecting 'None' on customField_B, then the listener resets the value of customField_B to the old value and then updates another custom text field with a message. 

Any help is appreciated. 

1 answer

Hi @sujoychakraborty93 This is a known issue :-


have you performed the workaround?



Thanks @Vikrant Yadav  for the details. No workaround. It's appearance is inconsistant and appears only on Kanban Board screen. 

image (20).png

Try to :- 

  1. Restart JIRA
  2. Do a full locking re-index

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