error en carga

Ruben Victoria October 24, 2017

com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be null for system avatars
com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: owner must be null for system avatars
at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:217) [atlassian-cache-memory-2.13.3.jar:?]
at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:168) [atlassian-cache-memory-2.13.3.jar:?]
at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getById(CachingTaggingAvatarStore.java:99) [classes/:?]
at com.atlassian.jira.avatar.AvatarManagerImpl.getById(AvatarManagerImpl.java:95) [classes/:?]
at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarImpl(AvatarServiceImpl.java:104) [classes/:?]
at com.atlassian.jira.avatar.AvatarServiceImpl.isUsingExternalAvatar(AvatarServiceImpl.java:406) [classes/:?]
at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarURLImpl(AvatarServiceImpl.java:202) [classes/:?]
at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarURL(AvatarServiceImpl.java:217) [classes/:?]
at com.atlassian.jira.plugins.auditing.rest.responses.UserResponse$.String2UserResponse(UserResponse.scala:38) [?:?]
at com.atlassian.jira.plugins.auditing.rest.responses.RecordTransformer$$anonfun$fromAuditRecord$1.apply(RecordTransformer.scala:47) [?:?]
at com.atlassian.jira.plugins.auditing.rest.responses.RecordTransformer$$anonfun$fromAuditRecord$1.apply(RecordTransformer.scala:37) [?:?]
at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) [?:?]
at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) [?:?]
at scala.collection.Iterator$class.foreach(Iterator.scala:727) [?:?]
at scala.collection.AbstractIterator.foreach(Iterator.scala:1157) [?:?]
at scala.collection.IterableLike$class.foreach(IterableLike.scala:72) [?:?]
at scala.collection.AbstractIterable.foreach(Iterable.scala:54) [?:?]
at scala.collection.TraversableLike$class.map(TraversableLike.scala:244) [?:?]
at scala.collection.AbstractTraversable.map(Traversable.scala:105) [?:?]
at com.atlassian.jira.plugins.auditing.RecordsProvider.getViewResponse(RecordsProvider.scala:121) [?:?]
at com.atlassian.jira.plugins.auditing.actions.ViewRecords.doGetRecords(ViewRecords.scala:101) [?:?]
at com.atlassian.jira.plugins.auditing.actions.ViewRecords.doExecute(ViewRecords.scala:54) [?:?]
at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-7.4.2.jar:?]
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) [classes/:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:?]

1 answer

1 vote
Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 24, 2017

Hi Ruben,

please don't just add a stacktrace. What is your question? What do you expect from us?

You can find suggestions for asking better questions (and therefore receiving better answers) here:

https://community.atlassian.com/t5/Feedback-Forum-articles/Some-reasons-why-you-don-t-get-an-answer-and-how-to-avoid-them/ba-p/657908

  

Ruben Victoria October 24, 2017

Dear, I get the above error every time I want to enter a registered incident, please if you can help me with this issue

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