done clean

[Іван Андрєєв]

I have a business project made with the help of Jira Work Manager, there is one board without sprints, so there are a lot of completed tasks in the "Done" column, is there any option that can take them from there (except the filter).

[John Funk]

Hi @Іван Андрєєв 

Unfortunately, for Business projects (i.e. Jira Work Management projects) you cannot do releases or manually remove the Done issues. They will disappear from your board after 2 weeks. 

If you desire this functionality, you should click on the Give Feedback button on the bottom left and let them know. 

[Іван Андрєєв]

Hi @John Funk , If they disappeared after two weeks it would be normal, but they remain. Maybe I need to make changes to the project settings?

[John Funk]

No, that's not something you can do. So this is on the built-in board that comes with the JWM project? Or did you create another board? 

[Іван Андрєєв]

@John Funk 

I didn't create a new board, it's all happening on the board that was created with the project. Will the tasks stay there forever?

[John Funk]

Can you show a screenshot of issues on the board? And then another with a filter showing the issues that are resolved with their Resolved date? 

[Іван Андрєєв]

[Іван Андрєєв]

@John Funk  I work in Ukraine, but we use Russian translation because Ukrainian has shortcomings, if you need a translation or other clarifications, write to me.

[John Funk]

I don't see a Done column or any issues on the board. Wasn't the problem that the issues were not disappearing? 

[Іван Андрєєв]

@John Funk  The last column is the status "Published", there are all the tasks, the screenshot shows that they are in that column from February.

[John Funk]

Sorry, the screenshot had the Published heading covered up. Is Published a Done category type? 

[Іван Андрєєв]

Yes.

[John Funk]

I'm sorry, but I am out of options here. You should open a support ticket with Atlassian to find out what is going on.

https://support.atlassian.com/contact/#/

Please post back here with the resolution so we can close it out and help others in the future.  Good luck!

[Bastian Stehmann]

Hi @Іван Андрєєв ,

I think you you can use the release button as a simple way. It is on the top right of the board and will create a release and add all issues in the done column. This will then remove the issues.