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couldn't add the issue type

I'm unable to create a 3rd issue type. 


It gives me an error message when creating:



But after refreshing the issue is created (saying it's broken).  I can add fields to it, and save, though.



but then the issue type isn't available for my project:


1 answer

1 accepted

0 votes
Answer accepted


I tested in my instance and I am not having the same problem. Unless someone else can provide some actual insight this seems like something that may need to go to Atlassian Support.


As for some basic troubleshooting you can try before contacting them, I would try the following:

  1. Log out
  2. Clear Cache
  3. Log back in

I'm having the same problem.
Loging out, clear cache and log back in didn't solve the problem.

Also, my new issue hasn't been created.

Has this been taken to Altassian?

Yes I reported this directly to support and opened a ticket.  They've marked it as a bug but I haven't heard about any progress on it yet.

Like # people like this

Could you provide the ticket URL?

Like Pascal St-Louis likes this @Pascal St-Louis @Cody Stevens _Community_ can you give us an update on this? I'm having the same issue but can't see that PSCLOUD ticket.

Hey @cynthia.ardman  shared the link to his personal ticket. It doesn't look like there is a public ticket for this bug. He can add you as a participant to the ticket if he wants. You could also submit a request to let Atlassian know this is affecting you as well.

Was there any update on this issue? Can someone please confirm?

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