Hello Guys, please since one month it is not possible to access the applications installed in jira. when we select an apps (for example Slack integration) we have a continuous load.
Has anyone encountered this problem ?
Please i wait one answer for this issue.
I recommend to try Carlos recommendation , if it doesn't fix the issue then you can directly contact JIRA support team
login here and and report your issue Atlassian Support this will required some information about your instance
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Hello!
Thanks for reaching out to the Community in an attempt to find the cause of your never-ending apps and integrations. We completely understand the frustrations you must feel being stuck on this issue and being asked to go to support, which Free tier products don't have access to. Though late, we're here to make sure you're up and working.
We want to ensure we fully understand the issue to help find out what's causing this, could you please let us know the following:
Regards,
Stephen Sifers
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Hi @f.gnuena ,
Was it working properly a month ago? Do you know if anything changed in your system/platform that could be linked to these issues? Are all users experiencing the same issue?
This post may have some tips of what to check network-wise or from the browser:
https://community.atlassian.com/t5/Jira-questions/JIRA-site-not-loading-properly/qaq-p/651306
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