cannot add users to groups which are not visible to you??


we have a group- Confluence-admins in JIRA. the same group exists in Confluence as well. im a memeber of this group in confluence. when i try to add myself or anyone to the group in JIRA, i get an error saying that users cannot be added to groups not visible.

what is this message saying ?


1 answer

0 votes
Ann Worley Atlassian Team May 17, 2017

It looks like an issue with case sensitivity of the group - are you using REST to add members to the group? Please see The REST API endpoints /rest/api/2/group and /rest/api/2/group/members are not case sensitive, while /rest/api/2/group/user is case sensitive


Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

922 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot