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automation error - found multiple fields

getting the following message in the automation and not sure what it refers to:

Found multiple fields with the same name and type: .Portfolio (com.atlassian.jira.plugin.system.customfieldtypes:select)

3 answers

1 accepted

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Answer accepted

You need to look at the custom fields and look to see if you have multiple "select" fields with the same name and/or same type.

thank you - looks like we have 2 "Portfolio" fields

Hey, thanks a lot we have the same situation.

How did your manage you two "Portfolio" fields ?

I have the same error on one of my automation rules; creating a ticket into another ServiceManagement project. They have 2 rules that have a field with the same name; even though in different projects.

Is the resolution to this error to change the duplicate value? How did you all get this rule to work without the errors? 

Thank you all and I appreciate the communities help!

0 votes
Dirk Ronsmans Community Leader Jan 14, 2021

HI @Max Solodky and welcome to the community,

Could you maybe elaborate a bit on what exactly your automation is trying to do and on which action/condition/trigger you get this?

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