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ata residency change

Hello, I want to change the Realm für my Jira Cloud an Confluence, But I don´t know how to change to EU?

I Think under the word Action ist something wrong. Can you help me


I hope someone can help me.

Thank you!

2 answers

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Alexis Robert Community Leader Feb 09, 2021

Hi @Anja Kneisel , 


at of now, only the Enterprise plan has the option to choose where exactly is your data stored, as explained here :

That means that if you're on the Free, Standard or Premium plan, you data can be anywhere on Atlassian locations.

However, there is a new feature coming this year that will enable anyone, even on the Free plan, to "buy" the option to choose the data location as explained in the Cloud Roadmap :


Let me know if this helps, 



Dave Meyer Atlassian Team Feb 09, 2021

Hi @Alexis Robert ,

I just wanted to jump in and clarify that while we are committed to expanding access to data residency beyond the Enterprise plan this year, we have not yet finalized publicly the availability and timing. Rest assured we are working to announce more details as soon as we can.



Alexis Robert Community Leader Feb 10, 2021

Hi @Dave Meyer , 


yes of course there is no definitive date yet, but the public Cloud Roadmap does list this feature as coming in Q3-Q4 2021 🙂

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Ok, thank you very much!

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