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after the Jira upgrade to Jira 9.1.0 "comments" section is missing

My team recently upgraded our Jira software to Jira 9.1.0 and right after the upgrade, users are complaning that comment section is missing. 

1 answer

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Clark Everson Community Leader Aug 22, 2022

Hi William,

 

Atlassian did change comments with Jira 9, are they missing or is there a new format users need to expand?

Are you able to reproduce the issue? Or is it just with some users? Have they tried resetting their cache?

Jira 9 only shows 10 comments users would need to click the load more to see more.

 

Best,

Clark

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