add the name of the transition to the comment of the post function "Add a comment to an issue if one

[Estelle Decanis]

Hi,

The post function "Add a comment to an issue if one is entered during a transition" allows to add a comment in the transitions.

In this case, when a comment is added I would like it to be preceded by the name of the transition (or the name of the status from/status to)

Best regards,

Estelle Decanis

[John Funk · Accepted solution]

Hi Estelle,

Try adding an Automation rule for when the comment is added during a transition. See the screenshot. The last part of the code should show the field for Status field. You can remove the part about the Initiator if you like.

[Estelle Decanis]

Hi @John Funk 

Thank you for your answer.

I had done similar automation. But I wanted to display the start and finish status of the transition.

But apparently it's not possible !

[John Funk]

That should be displayed using the code above. Is that not what you get? 

[Estelle Decanis]

Hi @John Funk 

Here the result :

[John Funk]

Can you share the rule that you have? 

What does the audit log say for that rule when it was run? Can you share that? 

[Estelle Decanis]

[Estelle Decanis]

@John Funk;)

[John Funk]

I don't see a post function for Add a comment during a transition. Is that an add-on you are using? 

I am trying to reproduce - but don't see that as an option for a post function. 

[Estelle Decanis]

I don't understand. You need a post function to add a comment, in addition to automation to add the comment ??

[Estelle Decanis]

Previously I had done this post function :

But I cannot condition this comment on the fact that there must be a comment of filled in the transition screen...

So for now it's deplayed all the time

[John Funk]

So it looks like you are using maybe JMWE for the post function? 

[David Fischer]

@Estelle Decanis to test whether there was a comment entered on the transition screen, you can use this as the conditional execution:

{{context.comment is truthy}}

Note: This requires that the post-function is put after the "Add a comment to an issue if one is entered during a transition" built-in post-function (which is the case on your screenshot)

[Estelle Decanis]

@David FischerIndeed, the display is conditioned on the presence of a comment. Thank you mery much !!

[Manuel-Hubertus Fay]

...and how I can delete this transition completely from a self made workflow? I've tried a lot since now (edit workflow, publish, publish - create copy - edit copy, etc.). I've admin privileges on our Jira Cloud.

[Fabian Lim]

Hi @Estelle Decanis

You can use jira automation to for both instead of a postfunction. It will be easier to set up since you do it in one place.

Trigger: issue transitioned 

Action: comment on issue (https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Automationactions-Createvariable)

You need to use a smart value to copy the status name. {{issue.status.name}}

Good luck 

[Estelle Decanis]

Hi @Fabian Lim 

Thank you for your answer.

I will not be able to use automation for both of them, because this is an essential post function that cannot be delete ("Add a comment to an issue if one is entered during a transition").

[Fabian Lim]

Are you using a plugin for the comments?

We use JMWE where you may be able to call the from/to status: https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/94142510/Comment+issue+s

[Estelle Decanis]

We use too JMWE.

Let me explain.

In the transition screen it is possible to enter a comment (commentA).

As in the explanation, I added an automatic comment (commentB) by post function which would take the name of the transition.

But I would like commentB to be displayed only if commentA is entered (see conditional execution)