XRAY down?

[Mark Anderson]

My team cannot access Xray features in Jira Cloud next gen at present.  I can't find a way to check "status" of just Xray and I don't have paid Jira support.  Can anyone advise?

[Mark Anderson · Accepted solution]

Looks like its back up and running.  Was down at least 30 min.

[Sergio Freire - Xblend]

@Mark Anderson , just to clarify that if you have a Xray Cloud license as it seems, then you have access to support. Xray cloud are subscription based licenses, therefore you always have access to support :) 

You can also track Xray status here.

Regards,

Sérgio

[Mark Anderson]

Thanks for the status link.  figuring out support can be problematic

[Sergio Freire - Xblend]

The current link for  the support team can be found in this page