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My team cannot access Xray features in Jira Cloud next gen at present.  I can't find a way to check "status" of just Xray and I don't have paid Jira support.  Can anyone advise?

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Looks like its back up and running.  Was down at least 30 min.

@Mark Anderson , just to clarify that if you have a Xray Cloud license as it seems, then you have access to support. Xray cloud are subscription based licenses, therefore you always have access to support :) 

You can also track Xray status here.

 

Regards,

Sérgio

Thanks for the status link.  figuring out support can be problematic

Like Sergio Freire likes this

The current link for  the support team can be found in this page

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JSM June Challenge #2: Share how your business teams became ITSM rockstars

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