Hello, every month I have to send my supervisor the time worked on each incident.
The problem I have is that I cannot see the time worked by more than one user in the same incident. By default it shows me the incidence with a sum of all the time worked.
Is there a report where I can see it this way or a free plugin that shows me what I need?
Pregunta en español.
Hola, cada mes debo enviar a mi supervisor el tiempo trabajado en cada incidencia.
El problema que tengo es que no puedo ver el tiempo trabajado por más de un usuario en una misma incidencia. Por defecto me muestra la incidencia con una sumatoria de todo el tiempo trabajado.
Hay algun reporte donde pueda verlo de esta forma o algún plugin gratis que me muestre lo que necesito?
Thank you for reaching out.
Unfortunately, Jira does not have a report that would return the work logged by each person. As you mentioned, it only returns the entire sum of the work logged per issue.
We created a feature request to implement a report that provides this information, however, our PMs decided to not implement it due to development costs and focus on other improvements:
That being said, we're still considering another feature request to export work logs in excel format with a detailed description, describing its value and creator:
Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.
As workaround options available today, there are a couple of marketplace apps that provide that kind of report, although none of them seems to be free:
Please, feel free to use the search link below to check other apps that could provide you with this option:
Let us know if you have any questions.
As an alternative, you can try a third-party add-on - Time in Status for Jira Cloud. It calculates the time each issue has been spent in each status.
In the "Total" column you'll get the total time the employee has spent on each incident.
Also, you can choose an "Assignee time" report and it shows how long it takes an assignee to solve each issue.
Is it what you're looking for?
I hope, you find it helpful.
Best regards, Mariana
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event